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Privacy Policy

Welcome to the official website of Tatiana De Nicolay ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tatianadenicolay.com (the "Site"), make a purchase, or engage with our content. This policy is designed to comply with international data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. The Information We Collect

We may collect personal and non-personal information about you in a variety of ways.

Personal Data:

Information you voluntarily provide to us when you register on the Site, subscribe to our newsletter, fill out a contact form, or make a purchase. This may include:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment details (processed securely via [Insert Payment Processor, e.g., Stripe, PayPal, Wix Payments])

Automatically Collected Data:

When you access the Site, our servers and third-party tracking tools automatically collect information about your device and behavior, including:

  • IP Address

  • Browser type and operating system

  • Pages viewed, time spent on pages, and referring links

  • Location data (based on IP address)

2. How We Use Your Information

We use the data we collect based on legally recognized grounds (such as your consent, the performance of a contract, or our legitimate business interests) to:

  • Process your transactions and deliver products/services.

  • Send you marketing and promotional communications (only if you have opted in).

  • Improve our Site’s user experience, design, and product offerings.

  • Respond to your customer service inquiries or support requests.

  • Prevent fraudulent transactions and monitor against theft.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

  • Website Hosting: Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

  • Third-Party Service Providers: We may share data with trusted vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email marketing platforms like [Insert Email Platform, e.g., Mailchimp, Klaviyo], and shipping partners).

  • Analytics & Marketing: We use third-party tools like [List tools: e.g., Google Analytics, Meta Pixel, TikTok Pixel] to analyze traffic and tailor our advertising. These tools use cookies to collect data about your browsing behavior.

  • Legal Obligations: We may disclose your information where required by law, subpoena, or to protect the rights, property, and safety of our brand and users.

4. International Data Transfers

Because our website is accessible globally and hosted on Wix.com, your information may be transferred to, stored, and processed in countries outside of the European Economic Area (EEA), including the United States. We ensure that appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, are in place to protect your data during these transfers.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to customize the Site and improve your experience. When you first visit our Site, you will be presented with a Cookie Banner allowing you to consent to or decline non-essential cookies. You can update your cookie preferences at any time through your browser settings.

6. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you have specific rights regarding your personal information:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

  • The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.

  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

  • The Right to Object: You have the right to object to our processing of your personal data (e.g., unsubscribing from marketing emails).

  • The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us using the information provided below. We have one month to respond to your request.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy.

9. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise your data rights please use the Contact page form.

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